Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund request.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund in a reasonable period of time contact your credit card company, it may take some time before your refund is officially posted.  If you’ve done all of this and you still have not received your refund yet, please contact us at orders@prevent-plus.com.

Return Shipping

To return your product, you should mail your product to:

4240 Duncan Avenue
Suite 200
St. Louis, MO 63110

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.